Customers who would like to make a return must email us at Camille@modernbutterflycompany.com for Return or Exchange Authorization.
Once you have received authorization you have 10 days to return your merchandise for a refund and 15 days for an in store exchange. All Items purchased at Holiday Fairs and Personal Vendor locations are non refundable.
Returns and exchanges must be in NEW original condition and accompanied by all original packaging and invoices. You must email us first to get prior authorization. Qualified returns and exchanges are subject to a fifteen percent (15%) restocking fee. Modern Butterfly Company will not accept items returned that are used or with obvious signs of wear. We cannot accommodate damages after wear.
